Ketchum CEO Jo-ann Robertson

Ketchum CEO joins PRCA Board of Management

The Public Relations and Communications Association (PRCA) has appointed Jo-ann Robertson, Ketchum’s London CEO, to its Board of Management.

Robertson, who assumed the role of CEO at the agency’s London office earlier this month, will assist the PRCA in its drive to promote the industry as the leading communications discipline.

She said: “As we enter another volatile year for UKplc it is critical that our industry is united in showing strong leadership.

“The opportunity for the public relations industry to be the leading communications discipline is right in front of us and as a member of the PRCA Board I intend to accelerate our progress in this area.”

Francis Ingham, PRCA director general, added: “We are delighted to welcome Jo-ann to the PRCA’s Board of Management. In her new role as CEO she represents a new chapter in Ketchum’s history and also a fresh voice in the PRCA’s drive towards even greater industry representation in 2018 and beyond.”

PR News in Brief

This week’s PR news in brief (8-12 January)

Here’s our round-up of essential PR news stories and features from the past week, including an interview with the Sunday Express’ Geoff Ho, account wins for Speed Communications and PHA Media and new hires at JBP and FWD. 

Thought leadership


Abe Smith, Cision’s EMIA president, reflects on how media intelligence has changed over the past 12 months and looks to the future being shaped by “the crazy ones”.

Sarah Hall, the CIPR’s 2018 president, talks about her plans promote diversity in PR, give younger practitioners a voice and establish PR as a strategic management function.

Nico Sarti, TVC Group’s head of digital strategy, discusses why brands should be using influencers, where to find the best brand advocates and his “influencer to watch” for 2018.

Interviews


Geoff Ho, city and financial editor of the Sunday Express, describes how varied his working days can be, what stories he’s looking for and the big business stories in 2018.

Account wins


Virgin Sport has appointed Daniella Posner and Julian Gregory to handle its UK PR and media relations and communicate its brand ethos.

Luxembourg-based investment services company LRI Group has appointed Newgate Communications as its European comms adviser.

Catering service Company of Cooks has appointed Speed Communications as its retained PR agency. Speed will deliver a comms campaigns across national, consumer, trade and regional media to raise the company’s profile.

Riot Communications will promote the second volume of Good Night Stories for Rebel Girls, a celebration of the lives of female role models written by Elena Favilli and Francesca Cavallo.

Luxury online retailer The Modist has selected The Communications Store to represent it in both the UK and US markets.

Vaporizer firm PAX Labs has appointed KINC to manage its comms and raise brand awareness in key European markets following a competitive pitch.

Fashion brand Hope’s founder Nanya McIntosh has appointed PHA Media to implement an integrated comms strategy. The agency will manage a targeted consumer campaign to create maximum exposure for McIntosh.

Portrait Communications has announced that is has won briefs to handle PR for decorative paint expert Annie Sloan and home accessories and gift brand Fenella Smith.

Agency news


Ketchum has created an executive committee reporting to London CEO Jo-ann Robertson and hired Jamie Robertson as MD of corporate and public affairs.

Strategic communications consultancy Madano has launched a new technology practice and appointed Dominic Weeks as head of technology.

APR Communications and Neville McCarthy have merged to form ANM. The combined agency will offer PR, digital, influencer design and experiential comms services and will be led by managing partners Annabel McAvoy, Dominic McCarthy, Louisa McCarthy and Alix Robson.

People news


Property giant Grosvenor Britain and Ireland has appointed Rachel Garstang as head of media relations. She will assume the role later this month.

Quill PR has appointed Emma Murphy, a former director of Citigate Dewe Rogerson’s corporate practice, as a director.

Strategic comms and engagement consultancy JBP has promoted James Hargrave, James Hinchcliffe and Julie Williams to its senior management team. Hargrave becomes policy and communications director, Hinchcliffe is now strategic engagement director and Williams is promoted to operations director.

Kelly Teasdale has joined Portrait Communications as senior associate director. Previously head of PR and partnerships at Lee Broom, she will oversee a Portrait’s Annie Sloan and Fenella Smith accounts.

Empica has appointed Darren Bane as PR manager and Hannah Mead as PR assistant. Bane will lead the agency’s media training work and crisis management for clients, while Mead will support Empica’s account managers and work on clients’ social media portfolios.

Comms consultancy FWD has appointed Santi Dharmawan as account manager. Dharmawan will bring her international experience to the consultancy’s global clients, having previously managed Burston-Marsteller’s Corporate and Public Affairs Practice in Indonesia.

Opinium Research has appointed Emily Dickinson as business development and marketing director. Her role will include management of Opinium’s PR and comms programme.

Political consultancy Rasmussen Global has appointed Jonas Parello-Plesner as senior adviser. He will use his expertise to enhance the consultancy’s strategic advice on China.

Unity appoints Kathryn Pringle as MD

Kathryn Pringle joins Unity as MD

Unity has appointed Kathryn Pringle as its new managing director, bringing her campaign experience and commercial acumen to the role, reports Mahesh Pillai.

Pringle made her name during her six years at Splendid Communications, building the agency from a startup to a recognised name. While at Splendid she secured roster positions with Diageo, GSK and Unilever among others, as well as delivering celebrated work for Smirnoff.

Prior to joining Unity, she worked as Sainsbury’s head of consumer lifestyle PR, working with a spectrum of consumer agencies.

Gerry Hopkinson, Unity co-founder, said: “Kathryn is a perfect fit for us. We have long admired her work and she shares our belief in the power of creativity and progressive campaign thinking.”

Pringle added: “I’ve always had enormous respect for Unity and I can see great potential for the next phase of growth. We share an inherent passion for big, bold and brilliant ideas and I can’t wait to work alongside this exceptional team.”

Stephen Malthous joins Headland

Stephen Malthouse joins Headland as partner

Headland has appointed Stephen Malthouse, a former crisis management specialist at Tulchan, as a partner, Roxanne Pratley reports.

Malthouse spent 14 years at Tulchan, handling accounts for clients including TalkTalk, Alliance Trust, Merlin Entertainments and investment firm 3i Infrastructure.

In addition, Ian Shackleton has joined Headland to advise its clients on capital markets strategy, transaction work and the implications of Mifid II. He previously led investment bank Nomura’s coverage of the global beverage industry and spent a year at Bell Pottinger.

Malthouse said: “I am delighted to have joined Headland. With one of the best teams in the industry and a fully rounded offer, there is a clear and significant opportunity to build on the success the agency has achieved to date.”

Chris Salt, Headland’s CEO, added: “Stephen is a consultant of the highest calibre with an outstanding track record advising clients on the most sensitive, challenging and complex issues.”

  • Pictured: Stephen Malthouse
Nico Sarti: Influencer marketing will become standard practice in 2018

Nico Sarti: Influencer marketing will become standard practice in 2018

Nico Sarti, TVC Group’s head of digital strategy, discusses why brands should be using influencers, where to find the best brand advocates and his “influencer to watch” for 2018.


Micro influencers were a hot topic in 2017. But what are the advantages of working with micro influencers over more traditional media channels?

The growth of social networks generated a lot of noise around the conversations that really matter to consumers, and brands struggled to get their point across solely organically.

Micro influencers are a great solution to get your brand story across, in a way that engages consumers. It is like hiring a specialist or a consultant to make a point.

How should brands go about identifying the best influencers for them?

Brands should look at their existing platforms first and foremost. A brand’s best fan is the most effective micro influencer you can hire.

Alternatively, marketers should invest in tools that can analyse conversations around your brand’s passion points and start from there. Any truly passionate individual with an active following on social should be considered a micro-influencer.

How do you expect the way brands work with influencers to evolve in 2018? Are you expecting more sophisticated, multi-channel campaigns?

Absolutely, yes. The sector is moving from a classic single channel approach to a much more complex way of driving consumers through the marketing funnel.

At TVC, we work with influencers in an open and collaborative way, incentivising their creativity about how to promote content for our clients. We have already seen micro influencers becoming a more relevant way of building large scale marketing programmes and we are certainly expecting this to become standard practice.

What would you say to a brand manager who is hesitant about giving an influencer the freedom to put their own creative spin on a story?

Authenticity is certainly one of the main points of engagement for consumers and the secret to creating successful branded content across micro influencer platforms is to build a cohesive way of working. Micro influencers are passionate individuals and we need to brief them on our desired outcome while allowing them to bring in a point of view.

In the first stage of the planning, establish whether the micro-influencer you want to partner with would be interested in buying the product or service you are selling. If that’s the case then there is no need to worry about authenticity, as this individual will be in the same shoes as the consumer.

If they aren’t interested in the product, don’t push content for the sake of it, otherwise the community you built around your brand over years might feel disaggregation too.

What’s your take on the distinction between paid and earned influencer content? And how can brands earn influencer engagement?

The earned influencer piece is a matter of time. If a brand is able to create a “network” of trusted influencers more than a list of payees, then it will gain the trust of these individuals.

It isn’t easy in an economy where products and campaigns are usually tactical and short-term focused. But large brands such as Nike, Adidas and Domino’s have created a long-term plan when it comes to influencers. A number of established key opinion leaders who feel nurtured by these brands, as if they were part of a club. That’s how you build earned influencer engagement.

Finally, can you name a new influencer whose career you think will take off in 2018?

Rufus Exton is an adventurer and influencer with a true knowledge within his field and topics. I think he is a one to watch as he really knows how to produce content and engage with an ultra-connected community. If I had to bet on anyone for 2018 it would be on him.


Nico Sarti is one of five influencer marketing experts Cision interviewed for ‘Why every brand should be using influencers in 2018. Download the full paper now using the form below.

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Grosvenor appoints Rachel Garstang media relations head

Grosvenor hires new media relations head

Property giant Grosvenor Britain and Ireland has appointed Rachel Garstang as head of media relations.

Garstang will take up the role later this month, joining the company’s recently expanded comms team. She joins from financial and professional services group Smith and Williamson, where she was head of content and media relations.

She has over 13 years’ experience in corporate comms, with her previous roles encompassing vice president, Real Estate at FTI Consulting and head of comms, EMEA at global real estate advisor CBRE.

Rob Fox, director of corporate communications, said: “It is wonderful to have Rachel on board. The UK business is at an important moment. We’ve substantial ambitions to evolve our London estate at the heart of the West End, create a new neighbourhood in Bermondsey and build more homes outside the capital.

“We’ll need to continue to convey our aspirations to a wider audience and open ourselves up to public opinion. Rachel rounds out a renewed team and will help drive those efforts.”

The key challenges facing influencer marketing in 2018

The key challenges facing influencer marketing in 2018

Influencer marketing was PR’s big growth story in 2017. 

Instagram now boasts 700 million active monthly users, while YouTube’s top 10 creators raked in £93.7 million last year all by themselves.

But as the marketplace becomes saturated, new challenges are starting to surface. In 2018, communicators are finding themselves under increasing pressure to identify the best influencers and show that their campaigns are delivering returns.

“We live in a world of fake followers and of marketing companies boasting 10,000s of influencers on their books,” says Caspar Lee, the YouTuber and chief innovation officer at Influencer. “Through all the noise, it’s hard to figure out which influencers to work with.”

At the same time, shoehorning content that doesn’t fit naturally into an influencer’s feed often leads to a consumer backlash.

Supercar vlogger Mr JWW says integrating brand messages authentically with influencer channels will be one of the primary challenges facing communicators in 2018.

“Brands and agencies should work closely with an influencer to generate ideas together, and not just pitch what they think they want,” he says. “Find a balance of what the brand wants versus what the audience will be receptive to.”

How to get the most out of influencer marketing in 2018


There’s no question that influencer marketing represents a huge opportunity for PR professionals. But to make the most of it in 2018, communicators must find ways to overcome these challenges.

That’s why Cision created its latest industry white paper, Why every brand should be using influencers in 2018:

  • Inside, you’ll see why targeted partnerships with niche influencers can deliver far greater results than mainstream press coverage in today’s fragmented media landscape.
  • Then, industry leaders including Caspar Lee, W deputy MD Sophie Raine, Mr JWW and more will provide you with their expert insights into the key trends that are shaping the industry.
  • Finally, you’ll discover how new technology is already helping some of the world’s biggest brands identify potential opportunities and develop profitable influencer relationships.

This paper is essential reading for anyone looking to harness the latest influencer trends for their business. So enter your details into the form below now and download Why every brand should be using influencers in 2018 today.

YES, I would like a FREE demo. Please contact me.
I agree to opt-in to communications from Cision, and that I have read and agree to Cision's Terms and Privacy Statement.
By submitting the information in this form, I confirm that Cision may communicate with me regarding their products and services.
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Why every brand should be using influencers in 2018